1. Our vision

„We regard ourselves as a modern, state-of-the-art company in the field of tooling and mould construction. While our services are pitched at a very broad range of sectors in the industry we focus our attention on products for promising niche markets. We possess economic strength and are independent because of the highest levels of efficiency and effectiveness we offer in our processes.“

2. Our identity

Rathgeber is an independent company. Most of our customers are system suppliers to the automobile industry. We see the market segment in global terms. In this regard we compete exclusively with mould construction companies that offer the highest levels of quality.

3. Our mission

Rathgeber specialises in tooling and mould construction. As a result we are skilled and competent in the field of development and metal machining.

4. Our principles

The commercial future of our company depends on our ability to deliver reliability, high levels of technical expertise and on our existing process stability which enables us to make the highest quality products at reasonable market prices.

We regard our activities as meaningful because of the part we play in creating products with a high market value.

We base all our actions on our stakeholders:

• customers
• staff
• owners
• suppliers
• the public at large
• the working environment

Customers

All our work is centred on fulfilling the requirements of our customers. In the process we do our utmost to ensure an open style of communication and an optimum business relationship.

Staff

Our strength resides in the professional skills and commitment of our staff in addition to our ability to maintain quality business relationships throughout the company!

We want our staff to feel passionately committed to our company.

We achieve this by

• trusting them, based on the principle that control is good but trust is better.
• treating them fairly, being open in our communications with them and by listening to them.
• being tolerant of mistakes and by encouraging independent corporate action through the delegation of authority and responsibility.
• managing them in a goal-oriented way and by recognising exceptional achievements.
• promoting their professional development.
• deploying them in positions where they can play to their strengths.
• creating a working atmosphere that encourages innovation.
• being committed to ethical business conduct.
• avoiding discrimination.

In return we expect our staff to

• show dedication and enthusiasm
• be friendly and fair in their dealings with each other based on the principle that talking with each other is better than talking about others behind their backs
• display integrity, openness and moral courage
• always think and act in the overall interests of the company
• show customer orientation

We work respectfully and constructively with the members of our works council on a friendly basis.

Owners

Our enterprise aims to return a commensurate profit so that we can also make long-term investments in the company. To this end we do our utmost to achieve a permanent cycle of improvement and further development.

Suppliers

We maintain business relationships with our suppliers on a cooperative, fair, consistent and disciplined basis.

The public at large

By offering secure employment we play our part in maintaining the standard of living in the Tyrol.

The working environment

We have optimum facilities and conditions in place to assure our fulfilment of services. Our operational procedures are enforced in a series of guided and controlled processes. To this end we implemented a documented quality management system which is based on the principles of ISO9001:2008.